For Plumbing businesses

Plumbing CRM & Field Service Software

GridBoss is field service management software built for plumbing companies. It replaces ServiceTitan, Housecall Pro, and Jobber with a flat monthly subscription — no per-technician fees — and gives plumbing teams everything they need to schedule jobs, dispatch trucks, send estimates, take online payments, and answer the phone after hours with an AI assistant.

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What plumbing teams keep telling us

  • ✕ServiceTitan-style per-tech fees that double your bill the day you hire your fourth plumber
  • ✕Phones that ring out to voicemail when crews are on a backflow test or a sewer line
  • ✕Estimates and change orders bouncing around in email and text
  • ✕Three different apps for scheduling, payments, and bookkeeping
  • ✕Lost revenue on the calls that come in after 5pm or on weekends

How GridBoss helps plumbing teams

Purpose-built features that map directly to how your business runs day-to-day.

Drag-and-drop dispatch built for service trucks

Reassign jobs in seconds, see who's the closest free plumber, and resize jobs as scopes grow. Status flips from Pending → Scheduled → On Site → Completed without leaving the calendar.

Estimates with options and online signature

Build good/better/best option groups for repipes, water heaters, and tankless installs. Customers e-sign on a phone link and the estimate flips to a job and invoice in one click.

Online payments at 1.9% on Business

Stripe-powered card and ACH payments. Send a payment link by SMS the moment the job closes — most plumbers cut DSO by half within the first month.

AI phone assistant that books after-hours work

When the crew is on a truck, the AI answers, looks up the customer, books the next available slot, and texts confirmation. Stops you bleeding leads to the next plumber on Google.

Customer history with multiple service addresses

Property managers and multi-unit landlords get one customer record with every address, equipment note, gate code, and prior visit attached.

QuickBooks Online sync

Customers, invoices, payments, and tax codes sync to QuickBooks automatically on Pro and Business plans.

Plumbing FAQ

Does GridBoss work for residential plumbing or just commercial?
Both. Residential teams use it for service calls, drain cleaning, and water-heater installs. Commercial and multifamily teams use the multi-property feature to track every unit at an address.
Can I import my existing customers from ServiceTitan, Housecall Pro, or QuickBooks?
Yes — CSV import is built in for customers and jobs. For ServiceTitan, Housecall Pro, Jobber, or QuickBooks migrations, email hello@gridboss.io and we'll help map and import the data.
How much does GridBoss cost for a plumbing company?
Three plans, billed monthly, no contracts. Starter is $49/month for up to 10 users with 2.9% payment processing. Pro is $99/month for up to 25 users with 2.5% processing, the business phone system, and QuickBooks sync. Business is $199/month for up to 50 users with 1.9% processing, IVR, call recording, and the public API. All plans get a 14-day free trial.
Does GridBoss handle on-call and after-hours dispatch?
Yes. Set the AI assistant to take calls outside business hours; it answers, books, or takes a callback request. You can also configure the dispatch board so on-call techs see only the work flagged as emergency, and the system sends them an SMS the moment a job is assigned.

More questions? See the full GridBoss FAQ.

Ready to upgrade your plumbing ops?

Start a 14-day free trial — no credit card required — or book a 30-minute demo and we'll tailor the walkthrough to your shop.

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