For Septic businesses

Septic Service Management Software

GridBoss is septic service management software for pumping, installation, and inspection companies. It schedules pump-truck routes, manages recurring service intervals, handles estimates and invoices with online payments, and answers the phone with an AI assistant when crews are on the truck — at flat monthly pricing with no per-technician fees.

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What septic teams keep telling us

  • ✕Routing pump trucks by memory and a printed list
  • ✕Forgetting whose tank is on a 2-year, 3-year, or 5-year cycle
  • ✕Filling out manifests on paper and rekeying them later
  • ✕Calls going to voicemail while the crews are out pumping
  • ✕Per-tech software fees that don't scale with seasonal hires

How GridBoss helps septic teams

Purpose-built features that map directly to how your business runs day-to-day.

Recurring pumping intervals per property

Tag every tank with its pump cycle. The calendar surfaces the next visit, and customers get an SMS reminder when it's time.

Equipment notes and tank history per address

Tank size, riser depth, baffles, last pump date, and prior issues live on the property record. New techs roll up with full context.

Pump-truck dispatch board

Lanes by truck and driver, drag-and-drop reassignment, and color-coding by pump type or job size. See the day at a glance.

Online payments without a separate processor

Card and ACH via Stripe at processing as low as 1.9% on Business. Send the payment link by SMS the moment the truck pulls off the property.

AI phone assistant for after-hours and overflow calls

When everyone is on a tank, the AI answers, identifies the customer, books the next available pump slot, and texts confirmation. No more lost calls to the next septic company.

CSV export and audit trail (Business plan)

Export jobs, invoices, and payments as CSV for reporting. The audit trail (Business plan) logs every change for compliance review.

Septic FAQ

Does GridBoss handle septic system installations as well as pumping?
Yes. Installation jobs use the same scheduling, dispatch, estimates, and invoicing flow as pumping. Use estimates with option groups (e.g. tank size, leach field type) and convert accepted estimates into jobs in one click.
Can I track recurring pump intervals automatically?
Yes. Set the recurring interval on each property — 1, 2, 3, or 5 years are common — and the next visit shows up on the calendar with an SMS confirmation to the customer when it's due.
Does GridBoss handle multiple properties for one customer?
Yes. Property managers, mobile-home parks, and rural customers with multiple buildings get one customer record with every property attached, each with its own tank notes, riser depth, and history.
How does pricing work for a small septic crew?
Starter ($49/month) covers up to 10 users with 2.9% payment processing. Most pumping crews land on Pro ($99/month, 25 users, 2.5% processing) or Business ($199/month, 50 users, 1.9% processing). All plans include a 14-day free trial; no per-technician fees, no long-term contracts.

More questions? See the full GridBoss FAQ.

Ready to upgrade your septic ops?

Start a 14-day free trial — no credit card required — or book a 30-minute demo and we'll tailor the walkthrough to your shop.

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